Refund policy

Returns

Return shipping is free.

Please return items in the same condition you received them within 30 days.

To start a return, you can log into your account or contact us at returns@fifandlou.com for a shipping label and instructions.

Please contact us anytime with returns questions at returns@fifandlou.com.

Refunds

Once we receive any items in their original condition, you’ll automatically be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.